Bupa Arabia
Manager - SME Capabilities
Jeddah , Saudi Arabia · Manager/Lead
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Manager - SME Capabilities - Bupa Arabia
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Manager - SME Capabilities
Bupa Arabia
Jeddah , Saudi Arabia
Posted 2026/10/15 08:57:56
Expires 2026-10-21
Ref: JB1100090166
Ref:JB1100090166
New
Job Description
Responsible for the planning, execution, and evaluation of initiatives that enhance the skills, productivity, and engagement of the SME Sales team. This includes developing long-term strategies, aligning with SME sales targets, and collaborating with stakeholders to deliver high-impact training and performance improvement programs. The role involves leading a team of specialists, overseeing engagement initiatives, and driving data-driven decision-making for SME Sales Excellence
Skill Development for SME Sales Excellence:
· Identify department-specific training needs and align them with organizational goals.
· Develop and execute targeted training strategies for SME sales teams.
· Monitor and analyze post-training impact using KPI measurements.
SME Team Engagement & Collaboration Initiatives:
· Lead sales-focused engagement initiatives such as workshops, recognition programs, and leadership activities.
· Conduct engagement surveys and implement action plans to boost morale and performance.
· Support SME Sales leadership in building a high-performance team culture.
Sales Team Performance Enablement:
· Define and implement performance tools and frameworks for SME sales teams.
· Provide structured leadership coaching and continuous development programs.
· Align performance initiatives with business targets to maximize sales efficiency
Collaboration and Stakeholder Management:
· Engage with SME Sales leadership and HR teams to align training and development strategies.
· Oversee vendor partnerships for learning and training solutions.
· Ensure alignment of training investments with business growth priorities
Metrics and Reporting:
· Develop real-time dashboards to monitor progress on training effectiveness.
· Implement reporting frameworks to track learning KPIs and business impact.
· Ensure continuous performance evaluation of all training, engagement, and enablement activities
Skills
Power BI, Tableau or Looker.
SQL and Data Manipulation Languages.
Sales Analytics, SME sectors preferred.
CRM.
Business Analysis.
Process automation & optimization.
Presentation skills (Look & Feel).
Job Location
Jeddah , Saudi Arabia
Job Role
Other
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level / Band
Junior Management
Years of Experience
Min: 3 Max: 6
Residence Location
Jeddah , Saudi Arabia
Nationality
Saudi Arabia
Minimum Degree
Bachelor's degree
Bupa Arabia
Insurance
Jeddah , Saudi Arabia
500 employees or more
+966.9.200.00456
https://www.bupa.com.sa
Bupa Arabia is a healthcare insurance company based in the Kingdom of Saudi Arabia. We are an associate business of Bupa Group, which is a global healthcare company with an international reach that extends across multiple business operations, practices, and resources.
Founded in October 1997, Bupa Arabia was initially established through a partnership between Bupa Global International and Nazer Group, with the key focus to provide health insurance services with high quality and competitive prices, while ensuring a distinctive experience for customers. Bupa Arabia has since evolved into a fully Saudi-owned and operated company. Our transformation from a joint venture into a publicly traded company on the Saudi Stock Exchange occurred in 2008, as we made 40% of our shares available to the public during our Initial Public Offering (IPO).
As a subsidiary of the global Bupa Group, we draw upon international expertise while maintaining a profound understanding of local healthcare requirements and regulations. This allows us to offer comprehensive healthcare insurance solutions tailored to the unique needs of the Saudi Arabian market.
Bupa Arabia prides itself on its commitment to the wellbeing and development of its employees, providing them with the same standard of care, support, and professionalism that it expects to be delivered to its customers.
Our core values shape every aspect of our work and culture:
Commit – Own it with accountability and urgency.
Collaborate – Win together through cross-functional synergy.
Care – Put people first, both employees and customers.
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Source: official employer listing. Last observed 19/10/2026. Availability can change on the employer’s portal.