منسق خدمات العيادةClinic Services Coordinator ( Medical Center - Al Khobar )

Duties and Responsibilities: -Greets the patient and courteously ask for his/her complaints. -Schedule upcoming appointments and confirm scheduled appointments every day. -Identify patients by requesting their national ID/ Iqama and patient full name. -Ask for a type of coverage (Cash, Insurance, Aramco). If the patient is Insurance, to check eligibility of coverage at the supported platforms. -Scans patient Identification and enter it in the patient electronic record. -Create new patient file for clinic visit. -Charge services entered by the physician. -Provides assistance to the patient whenever needed for location of Pharmacy, Laboratory, Radiology department and other areas in the hospital. -Schedule re appointments or refer the patients to another clinic upon receiving notice from the clinician that he/she will not be available at the due appointment time.    -Answer department Telephone/Phone calls and texts, using correct salutations and telephone etiquette. -Ask patients if they need to Print invoice bills. -Receiving or replaying an email from our department regarding updating information. -Discuss cost of service, insurance coverage and payment options with p