مدير الجهوزية التشغيليةManager - Operational Readiness

Qiddiya Investment Company is seeking an experienced Manager - Operational Readiness to ensure successful operational launches of our projects within the entertainment and leisure sector. This role is critical in coordinating cross-functional readiness activities, assessing operational capabilities, and driving process improvements to guarantee seamless project openings and optimal guest experiences. Key Responsibilities Lead the development and execution of operational readiness plans, ensuring alignment with organizational goals and project timelines. Collaborate with multidisciplinary teams to identify operational requirements and address gaps before project launch. Conduct readiness assessments, risk analysis, and mitigation planning to ensure preparedness of all operational units. Design and implement training programs to prepare staff for operational roles and service excellence. Establish and monitor key performance indicators (KPIs) related to operational readiness and post-launch performance. Drive continuous improvement by analyzing operational processes and recommending enhancements. Champion guest-centric operational strategies to enhance visitor satisfaction. · Bachelo