مدير العملياتManager - Operations (DEL2)

The Operations Manager is responsible for overseeing the day-to-day operational performance and coordination of Qiddiya's city assets. This role serves as a critical link between strategic planning and operational execution, ensuring that all city operations are delivered efficiently, safely, and in alignment with the guest experience standards and operational readiness objectives. • Manage and coordinate daily city operations across multiple assets, ensuring seamless service delivery and adherence to operational KPIs. • Oversee the implementation and continuous improvement of Standard Operating Procedures (SOPs) and operational policies across assigned areas of responsibility. • Act as a primary coordination point between the City Command Unit, Security, Fire & Life Safety, Facilities, and asset-level operational teams. • Monitor operational performance metrics, identify areas for improvement, and drive corrective actions to maintain operational excellence. • Support the planning and execution of major events, seasonal activations, and phased asset openings from an operational readiness perspective. • Lead or contribute to operational readiness assessments, pre-opening checklists,