كاتب تقني أولSenior Technical Writer

Key Responsibilities · Collaborate with Delivery, Development, and Application Support teams to gather detailed functional and non-functional requirements. · Author and maintain Software Requirements Specification (SRS) documents for systems being handed over post go-live. · Develop standardized handover documentation templates and checklists. · Ensure that all handover deliverables include architecture overviews, configurations, support scenarios, workflows, and known issues. · Translate technical specifications, user stories, and configurations into clear, structured documentation. · Conduct interviews with SMEs and stakeholders to gather undocumented knowledge relevant to support. · Review existing documentation and align with QMS and ITSM standards. · Ensure documentation adheres to audit, compliance, and traceability requirements. · Support periodic reviews and updates of documentation to reflect system changes or new releases. QUALIFICATIONS · Bachelor’s degree in Computer Science, Information Systems, Technical Communication, or related field. · Exceptional writing and organizational skills. · Strong understanding of software delivery lifecycle and production support envir