موظف مركز الاتصالContact Center Agent

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com  is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. Key Responsibilities: Handle contact center departments inbound and outbound calls including Sales and telemarketing calls. Provide contact center departments customers with the services they are looking for, handle customers complaints, and inquiries through all customer service channels. Act as a source of information for customers, collect customers feedback and enhance customer satisfaction. Contact center agents will be also responsible for supporting clients merchants and service providers by collecting their feedback , leads and handling their inquiries and complaints. Follow Company's Policies, and instructions, and maintain the company's equipment and prestigious image. Adhere to working hours schedules, breaks, a